No, you do not need a referral to see a Psychologist. However, you may like to discuss with your GP if you are eligible to receive subsidised fees through Medicare.

It is possible to receive a Medicare rebate. To check if you are eligible for the following plans, please chat with your GP.

Mental Health Care Plan (6-10 subsidised sessions per calendar year)

3 Non-Directive Perinatal Counselling sessions per pregnancy

Eating Disorders Plan for 40 sessions per calendar year

Please check directly with your insurer to see what benefits you are eligible for as this can vary between insurers and the level of cover you have.

Yes, I am able to work with people that have self-managed or plan managed NDIS funding. I am not currently a registered NDIA funding provider.

Due to a high demand for appointments, we have a strict cancellation policy which requires at least 48 hours’ notice for cancellations and reschedules.

We offer Telehealth appointments as an alternative to avoid late cancellation fees due to illness, forgetting or any other reason.

Cancellation within 24 hours = Full session fee (inclusive of forgetting and appointment or failing to arrive)

Between 24-48 hours = 50% session fee

48 hours notice provided = no fee charged

Please note that Medicare does not offer rebates for cancelled appointments.

Business hours are Monday to Friday, 9am to 4pm (notifications given after 4pm will be considered as received on the next business day).

Saturdays, Sundays and Public Holidays are not considered business days. For any cancellations for Monday appointments, we will need to be notified by Thursday the week prior.

For any cancellations for Tuesday appointments, we will need to be notified by Friday the week prior.

We understand that it can be challenging when your child or yourself falls ill and that it may be beyond your control. However, as a child and family clinic, we frequently receive cancellation requests due to illness. If either you or your child is unwell, we encourage you to keep your appointment and participate in a parent-only online session with your clinician. Effective parenting is a key component of therapy, making these sessions essential. Alternatively, you may ask your clinician to use the time to prepare a letter or a handout for you. Please be aware that we will maintain our cancellation policy, as this time has been specifically reserved for you and your child.